Privacy Policy — AI Receptionist

Last updated: 28 October 2026 · Service provider: Atlas Studio (Dmytro), Finland · hei@atlasstudio.fi

1. What the service does

AI Receptionist is a chat assistant for small businesses (salons, workshops, restaurants). It answers the business's clients about services, prices and opening hours, helps them book appointments and passes special questions to the business owner. The assistant always tells clients that it is an AI.

2. Roles

The business that uses the assistant is the data controller for its clients' data. Atlas Studio processes that data on the business's behalf as a data processor.

3. Data we process

Clients of the business: chat messages, and for a booking only name and phone number (and, for car workshops, the car registration number). We do not ask for health or other sensitive data.
Business owners: business information they give us (services, prices, hours, rules), e-mail for notifications, and — only if they connect it — access to their Google Calendar (see section 5).

4. How long we keep data

Conversations are deleted automatically after 90 days. Bookings are deleted 90 days after the appointment. The owner can ask us to export or delete all data at any time: hei@atlasstudio.fi.

5. Google Calendar (Google user data)

If a business owner chooses to connect their Google Calendar, the service requests access to:

See free/busy information of the owner's calendar — so the assistant never offers a time the owner has already blocked (doctor, personal matters, other appointments). Only busy time ranges are read, not event titles or details.
Create, update and delete the events the assistant itself creates — so every booking made by the assistant appears in the owner's calendar on their phone, and moves/cancellations are reflected there.

We do not read, store or use the content of the owner's other calendar events. Google user data is used only to provide this booking feature, is never sold, never used for advertising, never shared with third parties (except as required by law), and is not used to train AI models. The owner can disconnect Google Calendar at any time in the dashboard or at myaccount.google.com/permissions; stored access tokens are then deleted.

Atlas Studio's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

6. Service providers

Hosting: Hetzner (servers in the EU). AI language model: Google Gemini API (paid tier; data is not used to train Google's models). E-mail: Zoner (Finland).

7. Security

Data is transferred only over HTTPS and stored on servers in the EU with restricted access. Owner dashboards are protected by a private key.

8. Your rights

Under the GDPR you can request access to, correction of or deletion of your data, and object to processing. Contact hei@atlasstudio.fi. You may also complain to the Finnish Data Protection Ombudsman (tietosuoja.fi).